Patient Care Representative JobHowell, MI
Great Lakes Family Dental Howell is looking for a Full-Time Patient Care Representative!
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.
Responsibilities
- Primary contact and resource for doctors in the practice
- Review and maintain schedules for productivity
- Treatment planning and coordinating to promote high case acceptance
- Provide work flow direction for auxiliary staff
- Human Resources including hiring, training, performance management and dismissal
- Accounts receivables including patient pay and insurance
- Reporting, interpreting and responding to practice metrics to improve office performance
- Interact with home office to communicate office needs and success
- Perform other related job duties as assigned
Skills & Qualifications
- Minimum two years of experience managing a dental practice
- Exceptional communication and customer service skills
- Superior interpersonal skills
- Thrives in a team-based environment
- Displays a high degree of professionalism
- Dedicated to being a true leader in the office